At IndoWest, we are committed to protecting the privacy and security of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect We may collect personal and non-personal information from you when you:
- Visit our website
- Register an account
- Place an order or request a service
- Subscribe to newsletters or other communications
- Interact with customer service
The types of information we may collect include:
- Personal Information: Name, email address, phone number, mailing address, payment details, and other identifying information.
- Non-Personal Information: Browser type, IP address, operating system, and browsing habits.
2. How We Use Your Information We may use your information for the following purposes:
- To process transactions and manage your orders
- To provide customer support and respond to inquiries
- To improve our website and services
- To send promotional materials, newsletters, and updates
- To comply with legal obligations
3. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- Service Providers: We may share your information with trusted third parties who assist in our operations, such as payment processors, shipping companies, or marketing agencies.
- Legal Obligations: We may disclose your information if required by law or to protect the rights and safety of IndoWest, its users, or the public.
4. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those emails. You may also contact us to update or correct your personal information.
6. Third-Party Links Our website may contain links to third-party websites. IndoWest is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date.
8. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
IndoWest